Changes & cancellations · 1 of 4
How to change the time
Updated 5 Oct 2026 · 1 min read
Either side can propose another time — on a request that's waiting for acceptance, and on an accepted consultation.
How to propose another time
Sign in and open the booking under Bookings.
At the bottom, choose Propose another time.
Pick the new date and time, then Send request.
The lawyer gets a notification and an email with your proposal, and the booking shows Awaiting reply.
Important
Until there's a reply, the original time stands. If the lawyer doesn't accept, the consultation stays where it was.
When the lawyer proposes a new time
You'll get an email, New time proposed, and the booking shows Needs your answer. Choose Accept the new time or Keep the original. Once you accept, we email you the new time with an updated calendar file.
Good to know
- Only one proposal can be open at a time.
- You enter the time in your own time zone.
- You can propose a change shortly before the consultation, but the lawyer needs time to answer — the sooner, the better.
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